To fulfill your order, we need your credit card info. In the case you bought a print book, we will also need your shipping information. We understand that we are asking for sensitive information, and you can rest assured that we make every effort possible to ensure the privacy and security of your transactions. Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure.
Please note that email is not encrypted and is therefore NOT a secure means of transmitting credit card information. Hauser Publishing will NEVER request sensitive information over e-mail. The only reason we ask for your email is in order to keep you informed about our latest products, specials and promotions, and more importantly, we need this address should we need to contact you about any order.
Any and all the information collected on our site will be kept strictly confidential and will not be sold, reused, rented, disclosed or loaned.
WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU & HOW WE USE IT
In addition to the mentioned cases of order fulfillment and email promotion, any of the information we collect from you may be used in one of the following ways:
- To personalize your experience. Your information helps us to better respond to your individual needs.
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
PRIVACY FROM ALL OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, such as shipping, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act
It’s easy to contact us by sending an email to customer service or by giving us a call. Prefer to drop us a line? Our mailing address is 13700 Marina Pointe Drive #1820, Marina Del Rey, CA 90292